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CX and Omni-Digital Marketing: Interview with Jason (IDC/IDG)

A few weeks ago I had a long, informal conversation with Jason Gorud (Group VP - IDC/DG Global Solutions) on marketing in time of evolving normal (not so ‘new’ anymore). The first part we talked about Customer Experience, 'Omnidigital’ marketing environment today, and marketing data sources.  Few highlights from Part 1:...

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TM One is the business-to-business arm of Telekom Malaysia Berhad (TM), the largest telecommunications provider in Malaysia. Similarly to many traditional telcos, TM One was...

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TM One is the business-to-business arm of Telekom Malaysia Berhad (TM), the largest telecommunications provider in Malaysia. Similarly to many traditional telcos, TM One was...

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TM One is the business-to-business arm of Telekom Malaysia Berhad (TM), the largest telecommunications provider in Malaysia. Similarly to many traditional telcos, TM One was...

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Often we forget David Mackenzie Ogilvy, the “Father of Advertising”, who was trained at the Gallup research organization, attributed the success of his campaigns to meticulous...

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TM One is the business-to-business arm of Telekom Malaysia Berhad (TM), the largest telecommunications provider in Malaysia. Similarly to many traditional telcos, TM One was...

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